Our electronic medical record

As of April 23, 2019, our new electronic record system called InputHealth allows you to do the following:

  • Access your personal portal to see your appointments and receive secure messages from the CHANGEpain team

  • Cancel and reschedule appointments online via the appointment reminder email

  • Complete questionnaires and update new information online before your appointments to help your doctor focus on your treatment

  • Receive important information preparing you before your appointments


How the questionnaires work?

After you click open the link for that questionnaire, it REQUIRES you to answer every question in order to submit it.

If it is NOT applicable, please write “none”.


Appointment Notifications

Notifications are sent through text messages, email or both.

You will get an electronic notification:

  1. When an appointment is booked or changed.

  2. As an appointment reminder at 7 days and 3 days before the appointment in order to help reduce the number of late cancellations.

  3. With specialized surveys asking for information linked to that specific appointment. Filling these out as best as possible generates the information to help your doctor with your care.