About Veterans’ Services

Changepain’s services support Canadian Veterans and help improve the well-being of Canadian Armed Forces (CAF) Veterans, and their families, suffering from chronic pain. 

Here at changepain, we believe in protecting the most sacred asset of our beautiful nation: Our people. 

That’s why we’ve partnered with key stakeholders in making health services work for your needs as a veteran.  

We have MSP-covered medical services and VAC-covered allied health services available. To get access for medical services, please have your Medical Doctor send a referral so we can make the assessment happen.

Access to Services

Via MSP access, veterans have access to our changepain’s Core Pain Program which is a comprehensive 12-month outpatient program focused on diagnosing the root cause of the pain, providing pain care options, making referral suggestions and empowering the patient to transition to rehabilitation services or community care management.

Throughout the 12 months, various types of treatments and therapies are offered to address root causes, educate and support the patient towards functional recovery, and determine the most effective combination of services needed.

As veterans needs span the scope of physical activity, dealing with flareups, sleep and mental health and overall lifestyle habits, veterans also have access to our interdisciplinary services through their Blue Cross benefits involving our allied health team for physiotherapy, chiropractic, acupuncture, and counselling.

To have access to allied health services, no referral is needed. Most veterans are entitled to 15 acupuncture, 20 physiotherapy and chiropractic sessions along with 25 counselling sessions per calendar year. If additional sessions are needed, your therapist can request approval to extend your program with changepain.

Mental health well being is critical and veteran culture specific services include our IV ketamine infusion therapy, ketamine assisted psychotherapy and MSP group medical visits on brain health, brain mastery, communication, healing after trauma and empowering to change pain series.

Additional Resources

In the meantime, you can connect with They have many resources and there is a helpline 1-844-880-0818 that are services by social workers who can help you as well. 

If you need additional mental health support, Dr. Tony Le Page often works with Veterans.

How do I get started?

Connect with your Case Manager or insurer to confirm your approved benefits for Allied Health services.

Once your benefits are approved, contact our Allied Health Coordinator

  • Call 604-566-9101 ext. 2 or
  • Email at

In the meantime, to access MSP medical services, ask your doctor or nurse practitioner to send an MSP referral. Download Referral Form.

Are you curious?

Get started now.

At this time we only accept Veterans with a valid BC healthcare card to use MSP medical services at Changepain Medical & Allied Health Clinic.

Ask your Medical Doctor or Nurse Practitioner for a referral to have a consultation with one of our Pain Specialists.

For VAC covered allied health services, please contact our allied health coordinator at 604-566-901 ext 2 or
email at


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Cost of Initial Assessments - Non-MSP Medical

Private Medical Consultation (PMC) Multidisciplinary Private Assessment (MDPA)
Description Expedited, focused assessment to determine fit for non-MSP covered services requested:
IV Lidocaine Infusion, Ketamine Therapies, Prolotherapy, BOTOX, Platelet Rich Plasma (PRP).
Comprehensive functional and medical assessment with a multidisciplinary report addressing the biopsychosocial issues identified.
Care Team Pain Specialist Pain Specialist
Functional Movement Specialist
Duration 30 minutes 2 hours
Cost $450.00 $3,500.00

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Cost of Initial Assessments - Allied Health

Assessment Duration Cost
Chiropractic Initial 60 minutes $165.00
Physiotherapy Initial 60 minutes $160.00
Kinesiology Initial 45 minutes $90.00 (+ tax)
Counselling Initial 90 minutes $250.00
Acupuncture Initial 45 minutes $140.00
Ketamine Counselling Initial for Ketamine Assisted Psychotherapy 60 minutes $250.00

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